Shipping policy
At Care Solar Solutions, we are committed to delivering your Solar Panel Cleaning Brush safely and on time across India.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery timelines:
- Maharashtra: 2–5 business days
- Rest of India: 4–8 business days
- Delivery times may vary depending on your location and courier service availability.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and order weight.
- Free shipping offers, if applicable, will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive:
- A Shipping Confirmation Email/SMS
- A Tracking Number
- Courier Partner Details
You can use the tracking number to monitor your shipment until delivery.
Delivery Information
Please ensure your shipping address and contact details are accurate. Care Solar Solutions is not responsible for delays or failed deliveries due to incorrect or incomplete address information.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product:
- Contact us within 48 hours of delivery.
- Share your Order Number along with clear photos or videos of the product and packaging.
- We will investigate and arrange a replacement or appropriate resolution.
Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service disruptions
- Remote delivery locations
We appreciate your patience in such situations.
Contact Us
If you have any questions regarding shipping, please contact us:
Care Solar Solutions
📧 Email: caresolarsolution@gmail.com
📞 Phone: (+91 8999723948)
🕒 Business Hours: Monday – Saturday, 9:30 AM – 6:30 PM